Whether an agent or a broker is best suited to you, is a matter of personal preference.
Agents are useful if you maintain your own insurance schedules, remain on top of what is happening in the insurance industry from a product perspective and don’t mind dealing with a help desk after your policy has been issued.
Brokers, on the other hand, are advisable if you would rather have a single point of contact into all the different insurers, somebody specific to take care of all your requests and queries and a personal service that will span the lifetime of your policies.
Regardless of whether you elect to purchase your policy through a broker or an agent, the most important thing – as will all things financial – is ensuring that the person you end up dealing with has an unblemished track record and a good reputation. If you have any doubts, you can contact the LOA or LUASA to check his or her credentials.